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Years of
combined experience from our member companies has
enabled QAI to provide a reservoir of knowledge to
be shared and transformed into a "how to" approach
that is being taught worldwide. |
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Participate in QAI's
Shared IT Practice Repository |
| A tremendous
opportunity exists for information systems (IS)
organizations which demonstrate a superior and
effective commitment to quality principles and
practices. Quality Assurance Institute is seeking
result-oriented WORK PRACTICES. Do you have a
willingness to share your proven practices with
others? If so, not only will other companies
benefit from your knowledge but your involvement
brings opportunities for rewards to your IT
organization. |
| Practices
Defined: |
| Practices
are defined in the industry as a process which
applies knowledge or action to be observed,
taught, and trained to other IT professionals.
Effective practices can provide added value
applicable to any information system team. Quite
simply, if it worked for you, it has potential
value and interest to be shared with a majority of
other organizations. |
| Eligibility: |
Any IT organization is
encouraged to contribute one or more IT work
practices to the repository. The IT work practice
does not need to include any reference to the
contributing company. QAI retains the right to
distribute the IT work practice in any format
suitable for use in distribution including
extracting or summarizing.
Submit multiple
practices as often as desired. Although any format
or media submitted will be accepted, the preferred
method is on diskette in MS Word with an
accompanying hard copy. Don't be modest, copy and
submit any practice used by your
organization. |
| Work Practice
Content: |
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Each work practice must be submitted with the
QAI application form found on this page. The form
must be complete and may be reproduced. Incomplete
entries will be returned to the originator. Each
work practice must describe an IT process and
include, in any sequence and format:
- Objective - What
is the purpose of the practice? What will be
accomplished by using this process?
- Practice Workbench
- What are the major inputs, process steps, and
deliverables in the process?
- Input Products -
What are the specific inputs to the process?
Examples of inputs should be included as
worksheets
- Procedures - What
are the steps performed in the process to
accomplish the stated objectives? Who performs
the work? Matrices, evaluation sheets,
checklist, and related tools should be included
as worksheets.
- Check Procedures -
What are the check procedures in the process to
ensure the process is being used effectively in
achieving desired results? Any related checklist
or other tools should be included as worksheets.
- Deliverable- What
are the deliverables produced by the process?
One page samples of reports, charts, etc. should
be included as worksheets.
- Usage Tips - By
using this process what other IT areas can be
positively affected? Will this process provide
benefits outside IT?
- Worksheets - What
are the worksheets used in process? Worksheets
can be narratively described.
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| Practice
Examples: |
- Requirement Management
- Deploying an Industry Model (CMMI, SEI, ISO
9000-9001, Malcolm Baldridge)
- Software Testing
- Defect Management
- Data Warehousing
- E-Commerce Applications
- Project Planning
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| Closing Date:
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| The closing date is
September 30 of each year for award consideration
for that year. |
| Rewards: |
| Three levels of
rewards exist for submission of best IT work
practices. |
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Level 1 Rewards - Practice Sharing
and Assessment
- An index of current practices in the
repository and permission to select and receive
five IT practices of your choice
- Qualification for Level 2 evaluation and
reward
Level 2 Rewards - Development of a
Quality IT Work Practice
- All Level 1 rewards
- Evaluation of work practice based on the
eight criteria detailed in the QAI workbench
- Engraved plaque of recognition identifying
the work practice submitted
- Qualification for Level 3 evaluation and
reward
Level 3 Rewards - Best IT Work
Practice
- All Level 1 and 2 rewards
- Evaluation of work practice against a higher
quality standard
- Recognition of award in the form of
publicity in The Journal of the Quality
Assurance Institute
- Presentation of award at QAI's annual
Quality Conference
- Eligibility for selection to speak at QAI's
annual Quality Conference (includes full
conference registration).
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Best of the Best
Winner |
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Past Recipients of the Best of the
Best |
| 2005 |
2004
Tata
Consulting Services
Birlasoft
Limited
Cognizant Technology Solution
|
2003
None
Awarded |
2002
None
Awarded |
2001
Compaq
Computer |
2000
Verizon |
1999
Liberty
Mutual Insurance Company |
1998
NationsBank
Prudential
Property and Casualty Insurance Company
State
of North Carolina |
1997
Banamex
First
Data Investor Services Group
United Parcel
Service |
1996
Blue
Cross/Blue Shield of Massachusetts
United
Parcel Service |
1995
Ford
Mass
Mutual |
1994
City of
Dallas
IBAX Healthcare
Systems
USSTRATCOM/J6
Directorate | |
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| Submissions: |
Please submit all work practices along
with the completed Award Submission Form to the following
address:
Quality Assurance Institute
Attn: Best of
the Best Committee
2101 Park Center Drive,
Suite 200
Orlando, FL 32835-7614.
Include a cover letter with a brief
description of the practice submitted. You will
receive acknowledgement of receipt by return
mail. |
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