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Process Warehouse
Index: (26-50)
The
following is a complete alphabetical listing of
process topics on QAI's Process
WarehouseSM |
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Estimation – Method
for Estimating the Size of a Project
-
A 5-step process using a sizing grid (i.e.,
matrix) to provide a consistent method for
estimating a unit of work for a software
project.
Interviews - Collecting
User Needs Requirements
- A 5-step
process for interviewing users to obtain the
information needed to accomplish customers’
objectives.
IT - Building a
Toolbox
- A 7-step process to identify
the tools needed to improve projects and processes
available to the IT staff.
IT -
Decompose the IT Mission into Work
Processes
Security
Awareness - Building a Program
- A
3-step process designed to create a security
awareness policy, the strategy to implement the
policy, and assigning the roles and
responsibilities for security
awareness.
Security Awareness -
Designing a Program
- A 3-step process
which designs a security awareness training
program, develops the appropriate training
materials, and then conducts and maintains the
training program.
Security
Awareness - Developing Training
Material
- A 4-step process that
identifies what topics should be included in a
security awareness training program and then
provides guidance on building those training
materials.
Security Awareness -
Deploying and Maintaining
- A 4-step
process for deploying a security awareness program
throughout the IT organization and monitoring and
managing the program.
Management -
Building an Organizational
Infrastructure
- Provides a
recommended infrastructure that is
cross-organizational and needed to change the IT
culture and facilitate change. This process
teaches how to build management commitment to
achieve significant quality
improvement.
Management – Building
the Commitment Needed for a World Class
Organization
- This practice provides
an approach to assuring both management commitment
and involvement in building IT into a world class
organization.
Management -
Encourage People to Improve Quality
-
Describes an 11-step process designed to
encourage, teach, and reward individuals to
improve the quality of their work products and
services.
Management - Evaluating
Individual Performance
- Explains the
human resource process for evaluating the
performance of IT staff based upon management
defined skill sets and an individual’s ability to
meet their assigned goals and
objectives.
Management Dashboard -
Building
- Provides a 2-step process
for defining the goals management wants to achieve
and then defining the key metrics to build a
quantitative dashboard to measure current
performance against those key
indicators.
Managing People as the
Process Maturity Level Changes
- This
process explains the types of people management
practices as the process maturity level
increases.
Managing Projects to
Assure User Goals are Met
- A 4-step
process for using the quality factors, such as
ease of use, as a management tool to assure the
completed software will meet the true needs of the
user.
Managing the Budget
Process
- A 5-step process that ranks
important budgetary factors, identifies budget
requirements, managing the budgetary preparation
approval process, and managing the use of the
budget.
Maturing QA to Help Move an
SEI Level 1 to Level 2
- A 3-step
process describing how QAI must mature to assist
maturing an SEI Level 1 IT organization to a Level
2 IT organization.
Measuring the
Effectiveness of Meetings
- A 4-step
process that asks attendees to measure
effectiveness so that the meeting process can be
changed to make meeting more
effective.
Measurement – Selecting
User Criteria to Measure the Quality of a
Project
- A 6-step process designed to
convert end-user concerns into a model that can be
use to measure the quality of a software project
from an end-user
perspective.
Meetings - Conducting
Effective Meetings
- A 3-step process
using the meeting dynamics of forming, storming,
norming, and performing to help plan and run your
meeting as well as follow up to assure defined
actions are performed.
Outsourcing
- Acceptance Test Review of an Outsourced
Project
- A 4-step process to conduct
a static review of the expectation and concerns
associated with an outsourced
project.
Outsourcing - Bidding
Searching Phase
- A 4-step process
designed to assure that the selected outsourcing
group can address the organization’s concerns and
that a reasonable process has been followed in
selecting an outsourcing organization to develop
software.
Outsourcing - Building a
Process to Review
- This process is
designed for organizations who outsource software
development to assure a process exists to review
the work performed by the outsourcing organization
during the fulfillment of the outsourcing
contract.
Outsourcing - Evaluating
Supplier Performance
- A 4-step
process designed to build a data warehouse of
information about supplier performance for use in
selecting and negotiating with previous and
current suppliers.
Outsourcing -
Requirements Phase
- A 4-step process
designed to review the requirements to be given to
an outsourcing organization to assure those
requirements are measurable and meet the needs of
the organization. |
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