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Process Warehouse
Index: (51-75) The
following is a complete alphabetical listing of
process topics on QAI's Process
WarehouseSM |
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Outsourcing -
Selection Phase - This 4-step process
is designed to organize a review team to evaluate
whether or not the best outsourcing organization
has been selected before signing a
contract.
Outsourcing - Reviewing
the Support Phase of the Outsourcing
Process - This 4-step process is
designed to evaluate the type of support that is
needed and the ability of the outsourcing
organization to provide that type of
support.
Outsourcing – Building a
Process to Control Outsourcing - This
8-step process is designed to assist IT
organizations in controlling any projects which
will be outsourced to another
organization.
Process - Mapping
Activities to Phases - This 3-step
process defines the activities that are required
to effectively develop software and the phases in
the software development process where those
activities will be
performed.
Process - Method to
Define - This practice relates a
process to a workbench and then provides a method
for developing a process policy, entrance and exit
criteria, as well as the tasks/steps to be
performed during the
process.
Process Categories -
Sequencing When to Mature Work
Processes - This 2-step process helps
organizations develop a sequence to follow in
maturing individual work processes as they desire
to move to a higher level of process
maturity.
Process Control
Design - A 2-step process that
differentiates the process to do work from the
process to control work, then provides a method
for designing controls in the check
process.
Process Development
Packaging and Deployment - This 6-step
process defines how a completed work process can
be effectively delivered to the stakeholders in a
manner that encourages compliance to the
process.
Process Improvement -
Continuous - An 8-step process
improvement process based on the experience of
over 1,000 IT organizations affiliated with the
Quality Assurance
Institute.
Process Improvement –
the Infrastructure Needed for Continuous
Improvement - This 7-step process is
designed to build the committees and teams needed
for continuous process improvement, including how
to reward those teams for their
effort.
Process Management
Infrastructure - Organizations
aspiring to move from SEI Level 1 to SEI Level 2
and higher need an infrastructure to manage the
work processes for levels 2 to
5.
Process Mapping - A
2-step process that interrelates the IT
objectives, as expressed in it’s mission, to the
work processes used to accomplish that mission,
including ranking the processes in order of
importance for mission
accomplishment.
Process Team -
Method to Select and Train a Team to Build Work
Processes - A 3-step process designed
to build a qualified team to perform the tasks
needed to build and manage work processes needed
to accomplish the IT organization’s
objectives.
Process Variability and
Processes Under Control - This process
is designed to explain how reducing process
variability enables organizations to move to
higher levels of process
maturity.
Processes - Approach
Stabilizing and Improving - A 3-step
process designed to assist IT organizations in
removing variability from their work processes as
the first step to significant process
improvement.
Processes –
Identifying Processes in Need of
Improvement - 12 tasks to assist
organizations in identifying work processes, which
if improved would add to the IT organization’s
quality and productivity, including prioritizing
those in most need.
Processes -
Inventorying - A 3-step process to
assist IT organizations in identifying and
documenting the work processes currently in use to
perform IT work
activities.
Processes – A Method
for Prioritizing Which Processes Need
Improvement - This practice identifies
the criteria that can be used to rank work
processes as a basis for determining their
priority for process
improvement.
Project Manager Role -
Defining and Maturing - A 4-step
process designed to relate the roles and
responsibility of the project manager to the level
of process maturity that manager uses to build
software projects.
Project Status
Reports – Independently Prepared - A
6-step process for reporting status of individual
projects and project summary reports for IT
management monitoring and
action.
Quality - Calculating The
Annual Cost of Quality - A 4-step
process for calculating the non-productive costs
associated with IT project including preventive,
detective, and failure
cost.
Quality - Defining and
Maturing Role - A 4-step process for
assuring that the quality professional is
effective in improving quality based on the
approach management uses to manage the IT
function.
Quality - Establishing a
Quality Function - A 4-step process
for defining the role of the quality function,
organizing and staffing the function, including
the development of the work plan for the quality
function.
Quality – Building a
Process to Estimate the Cost of
Quality - A 6-step process to build a
team to definite the categories of cost and then
determine how those costs will be estimated for
use in preparing cost of quality
reports.
Quality Initiatives -
Obtaining Resources - A 3-step process
designed to build management support for quality
initiatives and obtain the fiscal resources needed
for individual quality initiatives. |
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