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Process Warehouse
Index: (101-125)
The
following is a complete alphabetical listing of
process topics on QAI's Process
WarehouseSM |
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Self-Assessment –
Software Testing Effectiveness
- A
3-step process enabling an assessment team to
quickly determine whether or not the testing of an
information systems is
complete.
Self-Assessment –
Measuring the Effectiveness of a
Team
- A 3-step process to determine
whether teams can be
effective.
Self-Assessment -
Developing a Baseline of Software
Testing
- A 3-step process based on 11
attributes of software testing which are evaluated
on a scale of 1 to
10.
Self-Assessment – Measuring
Readiness to be Certified Under the ISO 9000-3
Standard
- A 3-step process for an IT
assessment team to measure current compliance of
the standards included in ISO
9000-3.
Self-Assessment – Measuring
the Type and Effectiveness of
Practices
- A 3-step process that
identifies the best practices currently used to
produce IT quality and then measures the
achievement level of an IT organization on a scale
of 0 to 4 against those quality
practices.
Self-Assessment – Quick
Measurement of your SEI Process Maturity
Level
- A 3-step process that will
enable you to measure an IT process to determine
the approximate SEI process maturity level for
that process.
Self-Assessment Value
of Acquiring a Software Tool
- A
3-step process for use in helping IT organizations
determine the value to be achieved by acquiring a
software tool before that tool is
acquired.
Self-Assessments –
Effective Methods for Measuring Against Industry
Standards
- A 6-step process for
measuring your IT organization’s current level of
performance against an industry standard such as
the SEI capability maturity
model.
Software – A Strategic
Approach for Deploying Change
- This
process identifies at a high level the three
phases needed to effectively deploy change and the
strategy IT management should use in making
deployment effective.
Software – A
Project Leader’s Process for Identifying
Deficiencies
- A 5-step process using
six software structural characteristics to enable
project managers to measure the current quality of
their software design in order to propose areas of
structural improvement to minimize future software
defects.
Software – Measuring to
Determine When Software Should be
Redesigned
- A 3-step process using 10
assessment criteria to measure whether it is more
economical to maintain or redesign the
software.
Software – Measuring
Whether the Project Will Produce Effective
Software
- A 3-step process designed
to measure the risk associated with completing a
current software project if it is not developed in
a manner that will meet the needs of the user an
do it efficiently.
Software –
Measuring the Risks of Interfacing Software
Applications
- A 3-step process for
measuring the risk associated with interfacing
attributes of software applications, such as
standards, protocols, and information
utilization.
Software – the
Effectiveness of Software Development and
Maintenance
- A 3-step process for
assessing the activities within 15 different
software development, maintenance, and support
process areas to determine whether they exist, and
if so, are in use.
Software
Requirement Specification
- A 3-step
process that specifies the functionality of the
requirements, the quality attributes, and software
constraints.
Software – Selecting
the Best Available Commercial Software
Package
- A 4-step process that uses
30 evaluation criteria for selecting the best
available commercial software package to meet an
organization’s needs.
Software –
Customizable Software Testing Manual
-
This process is an example of an actual software
testing manual from a medium sized IT
organization, using an IBM mainframe, that is
customizable for use by other
organizations.
Survey - Customizing
an Existing Survey
- A 3-step process
for customizing an existing survey to fit the
specific needs of your IT
organization.
Survey – User’s
Contribution to Software Development
-
A survey for use by software project teams to
measure their satisfaction with their customer’s
fulfillment of their
responsibilities.
Survey –
Measuring Customer Satisfaction for IT Products
and Services
- A survey for the
individual/group responsible for information
systems (customers) to measure their satisfaction
and dissatisfaction with the process for building
information systems.
Surveying End
Users on Their Ability to Use Information Systems
Effectively
- A survey of end users to
determine areas of satisfaction and
dissatisfaction based on the effectiveness of the
users of those systems to perform their work
responsibilities
effectively.
Survey – Process for
Building an Effective Survey
- A
5-step process for building and using a survey of
customer/user satisfaction based on management’s
objective and the contributors to achieving those
objectives.
Survey for Measuring
Employee Satisfaction
- A survey to
measure IT employees’ satisfaction or
dissatisfaction with the environment, processes,
and managerial activities that impact how they
perform their day-to-day activities and how
motivated they are.
Survey to
Measure the Contribution of Support
Groups
- Survey of project personnel
to measure the effectiveness and the type of
support they are receiving from individuals/groups
that support their day-to-day
activities.
Survey Results -
Using
A 6-step process for
organizations to use in converting the results of
a survey into an action plan. |
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